Reference

Privacy Policy For Your to303 Account

Our Privacy Policy explains how to303 handles the details you provide when opening an account, signing in, and checking wallet activity.

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What Our Privacy Policy Covers

to303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers information collected when you create an account, confirm your phone number, sign in from a mobile browser, contact account support, or use the cashier area. This can include your name or account identifier, phone details, login records, device and browser signals, cookie

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preferences, and transaction references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity. We use these details to provide account access, check wallet status, detect unusual sign-in behaviour, answer policy requests, and keep required records for the period allowed by applicable rules. We do
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not ask for data unrelated to these purposes. Access depends on local law, and the policy applies where local law permits. You can ask us which data we hold, request a correction, or contact us about deletion where retention duties do not prevent it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST HELP

Privacy Policy Support Paths

A clear contact route matters when a Privacy Policy question affects your account or wallet record.

DATA PRACTICES

How We Handle Privacy Requests

We apply this Privacy Policy to the everyday account steps you take on mobile and desktop.

Account details

We use the details you submit during account creation and phone verification to identify your account, provide sign-in support, and respond to Privacy Policy requests. Keep your phone details current so a correction request can be matched without unnecessary back-and-forth.

Device signals

A mobile or desktop sign-in can create records such as browser type, device signals, session time, and network indicators. We use them to spot unusual access and investigate account questions; they are not treated as a reason to collect unrelated personal details.

Cookies

Cookies can remember settings and support session continuity between the login page, lobby, and cashier. You can adjust cookie controls in your browser, though limiting them may affect sign-in or the way a Privacy Policy request form works.

Wallet references

For DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity, we handle payment references and status details needed for account records. We do not ask you to provide a wallet password, card PIN, or one-time code through support.

Account protection

Phone verification and sign-in checks help us protect your account when a new device or changed session appears. If you notice an unfamiliar access record, contact support through the account route and describe the device or time shown in your account.

Retention and changes

We retain records for as long as needed for account service, security checks, dispute handling, and applicable legal duties. You may request access, correction, or deletion; we explain what can be changed immediately and what must remain for a stated retention reason.

Privacy Policy Questions About to303

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They explain what we collect, how wallet references are used, what happens after a device change, and how to send a request. If your situation is specific, use the support route in the account area and include only the details needed to locate your record. Access depends on local law, and all account handling applies where local law permits.

The to303 Privacy Policy covers account details, phone verification, sign-in records, device and browser signals, cookies, support messages, and wallet transaction references. It explains why we use each category, how requests are checked, and when records may need to remain for security or legal duties.

We collect the details needed to create and protect your account, such as an account identifier, phone details, verification records, sign-in activity, and device signals. If you use DANA, OVO, GoPay, QRIS, bank transfer, or virtual account steps, related status and reference data may also be recorded.

Yes. Send a Privacy Policy request through the signed-in support route and state whether you want access to your data or a correction. We verify that you control the account before responding, then explain the available records and any detail that needs a separate account update.

Ask through the account support route and identify the account connected with your request. We verify it first, then assess which data can be removed. Some payment, security, dispute, or legal records may need to remain for a stated retention period, and we explain that reason.

Yes, cookies may support login continuity, selected settings, and the path between the lobby and cashier on your mobile browser. You can manage them in browser settings. Restricting cookies may affect account access or the operation of a Privacy Policy request form.

We use DANA and QRIS references, status details, and related account records to match a wallet action with the correct account and answer payment questions. We do not ask for your wallet password, PIN, or one-time code through support, and you should never send those secrets.

Use the available account-help contact path shown for sign-in problems and include your account identifier or verified phone detail. Describe the request without sending a password or one-time code. We may ask for additional verification before discussing personal data or changing access details.

Privacy Policy For Your to303 Account

Privacy Policy Support Paths

How We Handle Privacy Requests

Account details

Device signals

Cookies

Wallet references

Account protection

Retention and changes

Privacy Policy Questions About to303

01 What does the to303 Privacy Policy cover?

02 What personal data does to303 collect when I open an account?

03 Can I request a copy or correction of my account data?

04 How do I request deletion under the to303 Privacy Policy?

05 Does to303 use cookies on mobile browsers?

06 How does the policy handle DANA and QRIS records?

07 Where can I ask a Privacy Policy question if I cannot sign in?

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